Manage your service department
Easily keep track of estimates, bookings, services and invoices
DragonDMS 2017 allows you to see a live, real time overview of your service department, helping you to keep track of estimates, bookings due to arrive, services in progress and which invoices need to be paid.
DragonDMS also allows you to produce job cards for technicians, allowing them to get on with the job at hand.
Improve your technician efficiencies instantly
All of the workshops and service centres that use our clocking machine see a huge increase in technician efficiencies almost instantly, in turn reducing costs and increasing profitability.
DragonDMS 2017 also keeps track of employees attendance, making your payroll easier.
Health check videos
Use video to increase trust with your customers
Give your technicians the ability to record and send health check video reports directly to your customers mobile phone. DragonDMS 2017 will then alert you to when they have watched the video, a great time to call and discuss the work needed.
This is a great way to promote trust and transparency to your customer, making it easier to upsell the work found and the likelihood of the customer returning in the future.
Ensure repeat business with reminders
DragonDMS 2017 enables you to send out MOT and service reminders with ease through SMS, email and letters, warning you of those who have yet to respond to the reminder….read more
Upsell advisories and health check items
At the point of booking a customer in for a service, DragonDMS 2017 will alert you to any previous advisories or issues rasied on health checks, allowing you to maximise your upselling opportunities….read more
Easy booking management
The service booking calendar is a visual aid that allows you to see at a quick glance which days have space available for further bookings….read more
Your invoices, your branding
Various invoices can be produced within DragonDMS 2017, along with the ability to customise them in different ways….read more
Quick & easy technician job cards
Job cards are a core component to any workshop and DragonDMS makes it quick and easy to create them for your technicians on a daily basis….read more
Save time creating common jobs
DragonDMS 2017 gives dealers the ability to create their own service templates – ideal for all those standard service jobs performed on a daily basis….read more
View the service history of any vehicle
DragonDMS allows you to view the service history of any vehicle, giving you the details of all services performed and the work carried out….read more
Management accounts at your finger tips
Our garage software has the ability to measure, compare, analyse and create accurate management reports using up-to-date information depending on which area of the software you are using….read more