Technicians are prompted to record MOT, service and cam belt change due dates when completing a workshop job. These records can then be used to contact your customers in advance to advise them of these due dates.
Using our powerful CRM means that once the information has been entered into the Dealer Management System, a daily list of MOT’s due, services due and other items can be provided.
Each customer can be contacted at the touch of a single key or edited as required. Furthermore, any reminders sent to customers are automatically reviewed in 14 days and non-responders are notified to you as ‘overdue’ for further contact attempts.
Reminders can feature your company branding and be personal to your customers by using data such as registration number, car make and model and the work due date.
You can choose to send your reminders out via email, text or letter making it easy for you to get your customers to come back again and again.