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DragonDMS 2015 – Features and Improvements

4th April 2014

Car Sales

• A strong vehicle orientated CRM system
• Create and track your prospects from first contact all the way through to sale
• Log prospect requirements, particular interests in your stock, details and valuations of their current vehicle and any desired vehicle
• Book and record test drives to your salesman’s diary
• Create sales follow ups and reminders
• Produce supplementary invoices
• Show CAP valuations on your stock vehicles, part exchanges and customer vehicles
• HPI check any vehicle in the system
• New uploading tool allowing you to upload directly to eBay Motors, Piston Heads, Exchange & Mart, Autotrader, Motors and RAC through Dragon2000 free of charge
• On screen Deal Analysis

Workshop

• An enhanced booking diary showing you a graphical representation of how full your service center is and the amount of unsold hours for a particular day
• Simple to send MOT, Service, Cambelt and Warranty reminders either as a letter, text or an email. Also shows those who have yet to respond to the mailshot
• Workshop loading calendar – Allows your service advisors to see which vehicles are in which service bays with which technicians
• Create and apply templates to services for repeat jobs or fixed price servicing
• Send text message reminders to customers booked in for services
• Show which services are in which service bays and at what time
• Create multiple staged jobs with easy transferring of workshop items between stages

Contacts

• View full transaction history for a particular contact
• View the full correspondence between your company and your client including all follow ups, notes, emails, texts, mailshots and reminders
• Easily show which car your contact currently owns

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