What Car Sales Software Training And Support Should Dealers Receive?

Switching to a new car sales software system that has been designed to help speed up your everyday tasks should be a positive change for car dealers, however making the transition without the appropriate training and support could prove problematic for busy dealerships trying to adjust.

It is crucial that your dealership staff are trained efficiently by dedicated software trainers who are not only experienced in how the new system works, but they should also understand the motor trade so they can advise on best practices and how to get the most out of the software by using it to its full potential.

Software trainers must also be able to efficiently guide your team through every aspect of the dealer management system while being ready to answer any questions on the spot, whether it’s from your sales team, your mechanics, or your accounts department.

This expertise in the new car dealer software needs to also apply to the company’s support team, in case your staff have any questions that might arise once the DMS is being used regularly by your dealership. Whether it’s assistance you need or just a question about one of the features, your dealership should easily be able to get help with the system if it’s required.

Dragon2000 understand how daunting it can be to learn new software, which is why we are here to help make that transition easier by providing initial training sessions for car dealers switching to the DragonDMS dealer management system. Our experienced trainers can offer your staff one-to-one or group online training sessions at a convenient time to suit your dealership.

Dealers often find that taking staff out of the dealership for a full day to attend in-person training with us is beneficial, as this removes any distractions and allows them to concentrate on learning about their new car sales software. We offer training days at our offices that are tailored exclusively for each company, ensuring that whether it’s refresher training or new starters, your staff will get the most value out of the day.

Car dealers using the DragonDMS dealer management system also have access to our friendly and knowledgeable UK-based support team, who are just an email or phone call away should you ever need any assistance with our products.

The DragonDMS has been designed to grow alongside your dealership and bring your entire business into one easy-to-use system, which is why over 1,000 car dealers and garages trust our platform. We also continue to make regular updates and improvements to our software so that your evolving needs in the motor trade are always met, allowing you to rely on our DMS for years to come.

Dragon2000 have been helping car dealers and garages drive their businesses forward for three decades with our dealer management system, car dealer websites and mobile apps. Speak to our sales team today by calling 01327 222 333 or emailing sales@dragon2000.co.uk to find out how we can help your business increase profits and reduce costs.