Feature Focus: Manage MOT Bays More Efficiently with the MOT Scheduler feature
2nd February 2018
New for 2018, our MOT Scheduler feature allows garages and workshops to manage their MOT booking process more efficiently, which easily accommodates online bookings as well as bookings made directly with the garage, using a simple to use calendar view.
This new feature within our dealer management system, DragonDMS, is an enhancement of the current workshop booking functionality and now provides separate MOT bays, which can be set up with the MOT class, working days and time slots that the MOT testers are available. They then appear as free slots on the MOT Scheduler calendar where service department staff can easily see available MOT slots and book customers’ vehicles in for their appointment.
Many workshops today also understand that convenience is important to their customers and offer online bookings on their websites, particularly to capture out-of-hours enquiries. For garages that have a Dragon2000 built website, online bookings are already fed instantly straight into the DragonDMS, but with the addition of the scheduler feature, an MOT time slot can now be allocated to the booking with the relevant details then displayed automatically on the MOT Scheduler calendar.
Previous advisories or vehicle health check items that the customer declined to have done on their last visit are displayed when creating a booking for a customer, which is the ideal opportunity for your staff to remind the customer of outstanding work and ask if they would like it addressing during this visit.
The MOT Scheduler has been designed to streamline the process and give greater flexibility in managing your MOT bookings, which in turn helps you maximise booking revenue by working more efficiently.
Dragon2000 have been helping dealers and garages drive their businesses forward since 1995.
Talk to our team today on 01327 222 333 or email firstname.lastname@example.org to find out how DragonDMS and our Dealer Websites can help your business increase profits and reduce costs.