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Support

Get help with Dragon2000

Need some assistance? Here are your options....

Telephone and Email support is available to users who have a support contract with Dragon2000. All software is supplied with 30 days free technical support, after which point you can choose to pay by monthly Direct Debit, or annually for the twelve months ahead.

Signing up to our support scheme will enable you to

  • Call Dragon2000 between 9:00 and 17:00 Monday-Friday for help with your Dragon2000 system, or advice on any computer related matter
  • Download upgrades to your Dragon2000 installation - always keeping you up to date with the latest version of the system
  • Email your data for analysis if you feel you aren't using the system to its full potential
  • Download updates to your Dragon2000 system at any time within your support period. Updates are automated, so there's no 'logging in' to our web site required.
  • Download updated Model description databases when new ranges are introduced by car manufacturers

Support Options

Download utilities

From time to time you may be asked to Download a utility to make changes to your artwork, for example. Download the utility here.

Asked to send us your data?

If you need to upload your data to our web site, this is the place to do it! Click below to select your data file.

Support for all users via our Support Forum

If you feel you don't need the benefits of our support scheme, you can still make use of our online Support Forum - you may find the answer to your question, but no guarantees!

Visit the Online Support Forum

Search our knowledgebase

Answers to some common questions, and detailed factsheets on some of the more complex features are available from our knowledgebase. Some articles and factsheets are only available to supported users.

Visit the Knowledgebase

Join our Support Scheme

Most Dragon2000 users benefit from our telephone support at some point. This service can cost as little as £29.50 per month, and gives you access to all of the benefits listed above. Please call Dragon2000 on 0845 838 2000, or fill in the form below, and we will do our best to help you.

System Upgrade

Supported users of Dragon2000 can now upgrade to the very latest version of our DMS.

Technical Info: Version Number 8.703 compiled on 09/05/2007

Visit the Upgrade Instructions

Join our Mailing List

Weekly Bulletin

We produce a bulletin email every Friday, containing details of any new features released during the week, plus helpful hints and tips for getting the most of your Dragon2000 system. In order to receive this, please enter your email address in the box below.

 

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